Using the Contact Log Record their wellbeing
Every contact with a vulnerable or isolated person is very valuable to both the person and the supporting group.
Important information can be recorded that will aid the individual and the support group over the short and long term.
Tip: When using the Contact Log try and avoid disturbing your friendly conversation too much by pressing buttons in front of the person.
- Step 1: Find your Client in CHAI
- Step 2: Check Covid-19 Household Status (if visiting in person)
- Step 3: Navigate your way to the Contact Log
- Step 4: Log their Wellbeing during a visit or a phonecall
Step 1: Find your Client in CHAI
Using My List find the individual whose details you need to change.
If the person isn’t in your list please speak to your group manager or team manager.
Step 2: Check Covid-19 Household Status (if visiting in person)
Step 3: Navigate your way to the Contact Log
Option 3.1: Navigation Using the Banner
Tap the Contact Log Icon in the Banner .
This will work on ANY individual’s page and will take you straight to the Contact Log.
If the Contact Log is overdue, then there will be a red clock symbol on the icon.
If the Contact log will be due for completion soon then an orange bell will be shown.
Option 3.2: Navigation Using the Side Menu On the Client’s Summary Page
Once you are on an individual’s Summary Page , tap the Contact Log icon in the Side Menu on the left-hand side of the page.
Option 3.3: Navigation Using the Daily Assistance List
Tap on the Daily Assistance Icon in either the Banner or the Summary menu.
This will take you to the list of all Daily Assistance Forms.
Tapping on the Wellbeing Log title will expand it into the full form, as shown below in Step 4.
Tip: Daily Assistance Forms are marked with a coloured bar to give you brief information about the last user who competed that form or to let you know whether it is due soon:
Green Bar Forms completed by you.
Blue Bar Forms completed by someone else.
Amber Bar Forms that are going to be due soon
Red Bar Forms that are overdue.
Step 4: Log their Wellbeing during a visit or a phonecall
Answer the questions on this page, continue scrolling down until you reach the SUBMIT button.
Depending on the information entered, CHAI may automatically create Tasks to update the Covid-19 Household Status and/or Shopping (if food runs out within a few days).
The Contact Log will be automatically alarmed to be re-done based on the date entered for next due.
The Client’s Personal Icon and status on the Banner will be updated to reflect the latest Wellbeing Assessment.