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About CHAI Community
Help your community to work together as a team to systematically monitor and support vulnerable people in a friendly way.
Monitoring
a person’s essentials
Monitor their wellbeing and essential supplies.
Helping with
the basics
Including shopping with payment options
and even pet care.
Getting to
know a person
Understanding their vulnerabilities and
building trust.
Keeping a friendly watchful eye
Tracking a person’s ability to cope and avoid a crisis.
Understanding the
impact of isolation
Measuring and tracking loneliness and coordinating support if necessary.
Create peer support teams helping with chronic conditions
Nudging people to help themselves.
Details of the functionality can be found in the user guide.
Join CHAI Community
Want to create a group?
Been asked to join an existing group?
Creating a Group
You can start using CHAI immediately for free during the 14-day trial period. After the trial period we will contact you regarding payment and continued use. If a sponsor has purchased CHAI for your group then no further payment will be needed.
There is a wizard to help you to create a Group. Firstly, your will be guided to Join CHAI (or Sign-in if you have already joined), and then you will be taken to the setup wizard.
Step 1: Join CHAI
You will skip this step if you already have an account.
Otherwise just follow the instructions in the Create a Group link below and join as a new user. You just need a Google or Facebook account, or if you prefer an email address.
At this stage a record will have been created with your name on it (your own record in CHAI). You can use this to check out the features, but first you need to create your Group.
You will be automatically sent an email to enable us to verify your details. If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI. Follow the link in the email and your account is ready for you to create a Group.
Tip: Add CHAI to your bookmarks
After you’ve joined, remember to bookmark/pin CHAI Community so that it’s at your fingertips when you want to use it.
Find out how to do it here.
Tip: Fixing e-mail problems
If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI.
Find out how to do it here.
Step 2: Create a Group
The wizard will guide you through the following steps:
- Name your Group – you can’t change the name so think of something that will be meaningful if it grows.
- Create Teams within your Group – learn about the various management, privacy and security reasons for assigning your Users into Teams within CHAI here.
Step 3: Add Clients and Users
After setting up your Team(s) you are ready to assign Users and create Client record(s).
- Create records for some or all of your clients – just start with their name and phone number if you know it. Each record is pre-loaded with important questions to ask your clients when you have time. You can go through these questions over the phone or in person (obviously following any Covid-19 guidelines and laws that may be in force).
- Add Users and assign them to Teams – ask your Users to join CHAI and send you their verified email address when they have joined. You will then be able to find them by using the search function. You may want to assign some Users as Group Managers and some as Team Managers to help with organisation (depending on the size of your Group). Remember that Managers have wider access to client records and more control over Team membership than regular Users.
Join a Group
You’ve probably reached this page because someone has asked you to join their group on CHAI. Alternatively, if you intend to create a new group then follow this link.
Creating a CHAI account is super simple, just follow the steps below.
Step 1: Join CHAI
Click on the link below to join CHAI and follow the instructions. You can use your Google or Facebook account, or if you prefer an email address.
You will be automatically sent an email to enable us to verify your details. If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI. Follow the link in the email and your account is ready to use.
At this stage you can only see your own record in CHAI. You can use this to check out the features. You will need to join a Group before you can see other people’s records – see next step.
Tip: Add CHAI to your bookmarks
After you’ve joined, remember to bookmark/pin CHAI Community so that it’s at your fingertips when you want to use it.
Find out how to do it here.
Tip: Fixing e-mail problems
If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI.
Find out how to do it here.
Step 2: Connect to a Group
Let whoever asked you to join their group know that you have completed the process to join CHAI, and give them the email address that you are using for CHAI. (This is the email address you verified in Step 1.) They can now find you in CHAI and add you to their Group and assign you to a Team(s). If you can’t see the records of people you are expecting then you may be in the wrong Team and you should let them know.
While you are waiting to be connected go to Step 3.
Step 3: Get Started
Explore your own record to get used to CHAI. If you have any problems ask a friend who is already using it or try the User Guide. This contains frequently asked questions (FAQ) and Hints & Tips. Enjoy using CHAI and helping others!
Be a better… carer, volunteer, friend and hero!