Join a Group

You’ve probably reached this page because someone has asked you to join their group on CHAI. Alternatively, if you had intended to create a new group then follow this link.

Creating a CHAI account is super simple, just follow the steps below.

Step 1: Join CHAI

Click on the link below to join CHAI and follow the instructions. You just need a Google or Facebook account, or if you prefer an email address.

You will be automatically sent an email to enable us to verify your details. If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI. Follow the link in the email and your account is ready to use.

At this stage you can only see your own record in CHAI. You can use this to check out the features. You will need to join a Group before you can see other people’s records – see next step.

Tip: Add CHAI to your bookmarks

After you’ve joined, remember to bookmark/pin CHAI Community so that it’s at your fingertips when you want to use it.

Find out how to do it here.

Tip: Fixing e-mail problems

If you don’t receive it within a few minutes then please check your Spam or Junk folder. In this case move our email to your Inbox to help ensure you get future emails about CHAI.

Find out how to do it here.

Step 2: Connect to a Group

Let whoever asked you to join their group know that you have completed the process to join CHAI, and give them the email address that you are using for CHAI. (This is the email address you verified in Step 1.) They can now find you in CHAI and add you to their Group and assign you to a Team(s). If you can’t see the records of people you are expecting then you may be in the wrong Team and you should let them know.

While you are waiting to be connected go to Step 3.

Step 3: Get Started

Explore your own record to get used to CHAI. If you have any problems ask a friend who is already using it or try the User Guide. This contains frequently asked questions (FAQ) and Hints & Tips. Enjoy using CHAI and helping others!