Header IconsIcons Used In The Header
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My ListPeople assigned to my team
Group ChatChat with other team members.
Add a New Person Used to assign a new person to your team, only visible to group admins and team admins.
Import a New Person Used to add a new person linked from another system.
Batch Countersign Only used if countersigning is required.
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Change Password Use this shortcut to change your password.
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Sign Out Clicking this icon will sign your user out of CHAI and return you to the login screen.
Banner IconsUsed to display information and aid navigation for specific individuals
Frailty Score Icons Used in the Personal Icon
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1. Very Fit People who are robust, active, energetic and motivated. These people commonly exercise regularly. They are among the fittest for their age.
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2. Well People who have no active disease symptoms but are less fit than category 1. Often, they exercise or are very active occasionally, e.g. seasonally.
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3. Managing Well People whose medical problems are well controlled, but are not regularly active beyond routine walking.
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4. Vulnerable While not dependent on others for daily help, often symptoms limit activities. A common complaint is being “slowed up”, and/or being tired during the day.
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5. Mildly Frail These people often have more evident slowing, and need help in high order IADLs (finances, transportation, heavy housework, medications). Typically, mild frailty progressively impairs shopping and walking outside alone, meal preparation and housework.
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6. Moderately Frail People need help with all outside activities and with keeping house. Inside, they often have problems with stairs and need help with bathing and might need minimal assistance (cuing, standby) with dressing.
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7. Severely Frail Completely dependent for personal care from whatever cause (physical or cognitive). Even so, they seem stable and not at high risk of dying (within ~ 6 months).
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8. Very Severely Frail Completely dependent, approaching the end of life. Typically, they could not recover even from a minor illness.
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9. Terminally Ill Approaching the end of life. This category applies to people with a life expectancy <6 months, who are not otherwise evidently frail.
Wellbeing Colour Code Personal Icon Border & Wellbeing Tag in the Banner
The coloured border around the Personal Icon in the banner indicates the person's wellbeing status that was last entered. This uses a traffic-light colour scheme to indicate at-a-glance how they're doing, where pale green is the most positive state, whereas a dark red border is reserved for the most serious concern.
In addition to the coloured border, their wellbeing is also indicated in the text that is displayed alongside the matching tag in the banner.
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1. No obvious concern Physically & mentally okay.
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2. No obvious concern but socially isolated Signpost local support.
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3. Becoming a concern Advise individual to seek professional help.
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4. A concern but improving Possibly as a result of professional help.
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5. A concern & declining Ask if professional help is being provided.
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6. Professional help needed Ensure professional services engaged.
Shortcut & Status Icons See important information at a glance in the Banner, tap to jump straight to the right place
Active Icons
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Unread Notes Shortcut Clicking on this takes you to the notes in the person's dashboard where you can attach files, record audio, text, pictures, create tasks and save memos.
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Person with Allergies Shortcut When highlighted, it lets you know that this person has an allergy. Their allergies will be briefly listed at the head of the person's dashboard, tap on the shortcut to see the extended details.
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Countersigning This icon indicates that this person has forms form entries that need to be countersigned, your group may not be using this feature.
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Wellbeing Log This takes you to the form that allows you to note this person's overall wellbeing and general health.
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Daily Assistance This takes you to the full list of forms that help you to record helpful daily activities that you've completed, including the Wellbeing log, pet care and shopping.
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Tasks Due In this person's notes you are able to set tasks for all users, this shortcut will be highlighted when there are incomplete tasks. Clicking on it will take you to the notes, filtered to only display the tasks.
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Active Health Diary If the person has provided prior consent, there are a few forms that will guide you through how to help the person manage their chronic illnesses.
Inactive Icons - Icons become greyed out when forms are up to date and don't require attention. Clicking on them still takes you through to the relevant form.
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Read Notes Shortcut
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No Allergies Shortcut
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No Countersigning
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Wellbeing Log is up to date
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Daily Assistance is up to date
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No Tasks Due
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Active Health Diary is Current
Household Covid Status Indicators
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Shielding An individual in this household is at high risk due to medical history or age.
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Quarantined This household may have the virus - get them tested/traced.
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Isolating This household is observing social distancing.
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Potentially Immune An individual may be immune, has tested positive for antibodies or has received a vaccine - check details
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Unknown Their status has not been recorded yet.
Summary Menu IconsAccess all of this person's main forms
The side menu contains Icons and associated descriptions. Many of them are also in the Shortcut Icons in the Banner. It is simply down to personal preference which icons you use to get to the same place.
An orange bell attached to a menu item indicates that one of these forms is nearly due.
A red alarm clock attached to a menu item indicates that one of these forms is overdue.
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General Info The collection of forms that contain general background information about the person that won't be changing frequently, such as name, preferred language and medical history. This icon and the forms within will have a surrounding circle that indicates the completion level.
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Wellbeing Log This takes you to the form that allows you to note this person's overall wellbeing and general health.
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Daily Assistance This takes you to the full list of forms that help you to record helpful daily activities that you've completed, including the Wellbeing log, pet care and shopping.
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Health Diary If the person has provided prior consent, there are a few forms that will guide you through how to help the person manage their chronic illnesses.
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Forms & PDFs This contains both the entire collection of General Info forms as well as "Connect to Professionals" and "Covid-19" forms.
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Concern or Help If you have concerns about this person's health and wellbeing, this external link to our Concerns page has guidance on what you can do to help.
Note IconsWrite notes, attach files and create tasks
These icons appear beneath the input box after you click inside the box.
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Attachment This opens your device's native file navigator so that you can attach documents to your message. Accepted file formats are: .txt, .pdf, .doc
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Audio Recording This opens an audio recording panel, tap on the large to begin recording your message and tap again to stop. You can always preview your message before it is submitted.
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Image Attachment Attaches images to your note by opening your device's native image handling application where you can either take photographs directly with the camera or browse for existing images.
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Tasks Tap this to create a task in the person's note with your chosen due date/time.
Note Filters Cut down the list of notes by type
In the dashboard, these icons appear directly above the list of notes. In the full patient notes page, the filter icons appear on the left-hand column.
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User Notes This filters all of this person's notes down to those that were manually written by users.
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Generated Notes Filters down to notes that are automatically generated by the system when forms are completed or important information is highlighted.
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Attachment This filters all of this person's notes down to those that include attached audio, images or documents.
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Tasks This filters all of the notes down to incomplete and completed tasks.